RunWhen Platform Documentation
An AI SRE platform where intelligent agents run diagnostic tools directly across your environment — delivering real-time answers, not generic suggestions.
Choose where to start
Pick your path based on where you are with RunWhen.
Architecture How the platform works: system design, data flow, deployment topology, and components.
Quick Start Zero to a working workspace in 30 minutes. Single cluster, instant value.
Live Demos Hands-on sandbox with real failure scenarios. See AI-assisted diagnosis in action.
Workspace Chat The primary troubleshooting interface. Ask questions, get investigations.
How it works
1Ask a question”Why is checkout failing in production?“
2Tasks run in your clusterThe AI picks diagnostic tasks from a curated library and runs them via a local runner.
3Get root cause + fixStructured findings with severity, evidence, and specific remediation steps.
Your credentials and cluster data never leave your network.
Documentation
Learn Core concepts: workspaces, assistants, tasks, issues, and discovery.
Install SaaS with private runner, self-hosted, or quick evaluation.
Configure Cloud discovery, SSO, user management, webhooks, and secrets.
Use Workspace Chat, Studio, issue triage, and everyday workflows.
Engineering Assistants Configure AI personas, confidence thresholds, and RBAC.
API Reference Programmatic access to workspaces, issues, and task execution.
Resources
BlogEngineering deep-dives, product updates, and real-world stories from the RunWhen team.GuidesStep-by-step walkthroughs for common scenarios: alert response, scaling, integrations.Task RegistryBrowse 3,400+ automated troubleshooting and remediation tasks.API PlaygroundInteractive API documentation with live request testing.PlatformSign in or create an account to start using RunWhen.Open SourceCodeCollections, Helm charts, and community contributions on GitHub.