Code of Conduct Policy

Applies To: All Employees, Contractors, and Founders

At RunWhen, we believe that ethical behavior is foundational to building great products, earning customer trust, and sustaining long-term partnerships. This Code of Conduct outlines the principles and expectations that guide how we work—with each other, with customers, and with the broader community.

Principles & Values

RunWhen’s work is grounded in the following values:

• Integrity: We do what’s right, even when it’s difficult or inconvenient.

• Transparency: We communicate openly, both internally and with customers.

• Responsibility: We hold ourselves accountable for quality, reliability, and safety.

• Customer Respect: We safeguard the trust customers place in us.

Legal Compliance

All employees are expected to conduct business in compliance with:

• Applicable laws and regulations in their jurisdiction

• Customer and partner contractual obligations

• Internal policies related to privacy, security, and responsible technology use

Conflicts of Interest

Employees must avoid situations where their personal, financial, or external interests may interfere with the interests of RunWhen or its customers. Any potential conflict must be disclosed to management or the Security and Compliance Team.

Confidentiality and Data Protection

We respect and protect the confidentiality of sensitive information belonging to our customers, partners, and colleagues. All employees are expected to:

• Use confidential information only for legitimate business purposes

• Safeguard all customer operational metadata and automation artifacts

• Follow RunWhen’s privacy and data security policies as published

Anti-Bribery & Gifts

Employees may not offer, give, solicit, or accept anything of value—including gifts, entertainment, or favors—that could be construed as influencing a business decision. Any offer of this nature must be reported to the Security and Compliance Team.

Non-Compliance

Violations of this Code of Conduct may result in disciplinary action, up to and including termination of employment. All reported violations are investigated promptly and fairly.

Employee Acknowledgment & Acceptance

All new employees are provided with a copy of this Code of Conduct during onboarding. Each team member is required to confirm they have read, understood, and agreed to abide by the Code. Acknowledgment is collected through our onboarding platform and maintained for audit purposes.

Please direct any questions or concerns about this policy to:

security-and-compliance@runwhen.com